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Shipping Policy

All orders are processed within 2 – 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer flat rate shipping to almost all countries.

Local Delivery

Free local delivery is available for orders over ₹500 within India. For orders under ₹499, we charge for local delivery.

Deliveries are made from 10 am to 6 pm on weekdays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

International Shipping

We offer international shipping to all the countries. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. OG Hemp is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 – 4 business days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.